Policies

DEPOSIT: All reservations require a deposit of 50% of the cost of the service. (If you're using a gift certificate, your gift card itself will serve as this deposit)

When you text me to book your appointment, I will send you a link to the new client form. You will fill this out, and then I will email/text you a link to put your card on file. (this won't apply to you if you're using a gift card) 

You will put your card on file, and then I will charge the card the 50% deposit. Once that is done, your appointment is secured. After your massage, you will simply owe the difference at the time of your appointment. This will only need to be done ONCE, as a new client, to get into our system. For future bookings, you won't need to leave a deposit or go through any of these steps, since your card will be on file. You'll simply text me to set up future appointments, or to cancel/reschedule. 

CANCELLATION POLICY: 24hrs notice is required. If you give less than 24hrs notice, you will not receive your deposit back. If you cancel last minute, meaning 8hrs or less notice, you will not receive your deposit back and your card will also be charged the remaining balance.

GIFT CARDS: Cancellation policy is the same as above. Less than 24hrs notice and 50% of the value of your gift card will be deducted. Less than 8hrs notice, your gift card will be marked as "used". 

There are no refunds on gift certificates. Gift cards may not be used in combination with other discounts.

Masks are not required. I do not wear one. 


As a small business owner, I must have this policy to protect myself from loss of income due to cancellations and being unable to fill last minute openings. Please respect my time as I respect yours. 

 

 

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