DEPOSIT: All reservations require a deposit of 50% of the cost of the service. (If you're using a gift certificate, your gift card itself will serve as this deposit)
After you fill out the new client form that I send you, I will give you a link to book your appointment on the Square App. Here is where you will put in your debit/credit card information. (If using a gift card, we will skip this part)
Once you've booked your appointment on Square, you will pay the deposit amount. You will simply owe the difference at the time of your appointment.
CANCELLATION POLICY: 24hrs notice is required. If you give less than 24hrs notice, you will not receive your deposit back. If you cancel last minute, meaning 8hrs or less notice, you will not receive your deposit back and your card will also be charged the remaining balance.
GIFT CARDS: Cancellation policy is the same as above. Less than 24hrs notice and 50% of the value of your gift card will be deducted. Less than 8hrs notice, your gift card will be marked as "used".
There are no refunds on gift certificates. Gift cards may not be used in combination with other discounts.
As a small business owner, I must have this policy to protect myself from loss of income due to cancellations and being unable to fill last minute openings. Please respect my time as I respect yours.